Shipping policy
Shipping Policy
AdaptR Fitness Inc.
Shipping Policy
Last updated: April 19, 2026
At AdaptR Fitness Inc., we aim to process and deliver your order as quickly and reliably as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been processed, it will be submitted for fulfillment and cannot be modified or cancelled.
Fulfillment
Orders are fulfilled through third-party logistics providers, including Amazon Multi-Channel Fulfillment (MCF).
As a result:
- Orders may be shipped from multiple fulfillment centers
- Orders may arrive in Amazon-branded packaging
- Shipping carriers may include Amazon Logistics, Canada Post, UPS, or other regional carriers
Shipping Times
Estimated delivery times vary depending on your location.
Typical delivery windows:
- Canada: 2–7 business days
- United States: 3–8 business days
Please note that these are estimates and not guaranteed delivery times.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method, unless otherwise stated.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking updates may take up to 24 hours to appear after the shipment has been processed.
Delays
While we work to ensure timely delivery, delays may occur due to:
- Carrier disruptions
- Weather conditions
- High order volumes
- Customs processing (if applicable)
AdaptR Fitness Inc. is not responsible for delays once an order has been handed off to the carrier, but we will assist in resolving any issues where possible.
Lost or Stolen Packages
AdaptR Fitness Inc. is not responsible for lost or stolen packages confirmed to be delivered to the address provided.
If you believe your package has been lost in transit, please contact us so we can assist in filing a claim with the carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already been processed or shipped, we are unable to guarantee changes or recovery of the package.
Contact
For any questions regarding shipping or delivery, please contact us through our website: